Privacy Policy

1. Information We Collect

SongSearchers collects information you provide directly, including:

  • Google account information (name, email, profile picture)
  • User role/type (Creator/Lister or Client/Hirer)
  • Profile information (username, display name, bio, location, profession)
  • Optional contact details (email, phone, Instagram, Twitter) - only if you choose to share
  • Portfolio content (audio samples, documents, links)
  • Messages sent and received through our platform
  • Payment information processed through Stripe
  • Account preferences and settings

2. How We Use Your Information

We use the information we collect to:

  • Create and maintain your account with appropriate role/permissions
  • Provide and improve our services
  • Process one-time payments for profile activation
  • Display your public profile in our directory (Creators only)
  • Enable messaging between Clients and Creators
  • Enforce rate limits and prevent spam on messaging
  • Share your optional contact details in message conversations (if you enabled this)
  • Send service-related notifications
  • Detect and prevent fraudulent or abusive behavior

3. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

4. Third-Party Services

SongSearchers uses third-party services including:

  • Google OAuth: For authentication (subject to Google's Privacy Policy)
  • Stripe: For payment processing (subject to Stripe's Privacy Policy)
  • PostgreSQL Database: For data storage

5. Your Rights Under GDPR

If you are located in the EU, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise these rights, please contact us at privacy@songsearchers.com

6. Cookies

We use cookies to maintain your session and improve user experience. See our Cookie Policy for detailed information.

7. Messaging Data

Messages sent through SongSearchers are stored on our servers. Both senders and recipients have access to their message history. We use messaging data to:

  • Maintain conversation history
  • Enforce messaging rate limits (1 per day per Creator, 5 per day maximum)
  • Detect and prevent spam or harassment
  • Improve platform safety and user experience

Contact details (email, phone, social handles) are only shared in message conversations if you have enabled this option in your profile settings.

8. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Messages are retained as part of your account history. You may request deletion of your account and associated data at any time.

9. Children's Privacy

SongSearchers is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete such information promptly.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our functionality or legal requirements. We will notify you of significant changes by updating the "Last updated" date below.

11. Contact Us

For privacy-related questions or to exercise your data rights, contact us at:

Email: privacy@songsearchers.com
Website: www.songsearchers.com

Last updated: November 2025